Shipping policy

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. We make every effort to fulfill orders as quickly as possible. You will receive another notification when your order has shipped.

WHAT ABOUT SHIPPING?

We ship both domestically and to a select number of international destinations. Shipping times depend on your location. The USPS quotes, but does not guarantee, 2-8 business days for domestic delivery. International shipping takes a little longer.

We ship via USPS, FedEx, UPS, and DHL.

Custom or personalized orders take 4-6 weeks to create and deliver because they are made-to-order.

DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

USPS Flat rate shipping costs:

 Shipping  Estimated Delivery Time Price
Priority Mail - Sm Box 1-3 Business Days $9.45
Priority Mail - Med Box 1-3 Business Days $16.10
Priority Mail - Lg Box 1-3 Business Days $21.50

 

INTERNATIONAL SHIPPING

Shipping charges for your order will be calculated and displayed at checkout.

USPS Mail Express International Flat Rate

 Shipping Estimated Delivery Time Price
Priority Mail Sm Box 3-5 Business Days

$40.95

Priority Mail Med Box 3-5 Business Days

$83.75

Priority Mail Lg Box 3-5 Business Days

$109.25

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mystic Oasis Gifts is not responsible for these charges if they are applied and are your responsibility as the customer.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 15 days of receiving your shipping confirmation email, please contact us at mysticoasisgifts@gmail.com with your name and order number, and we will look into it for you.